Wow..... a manager from the DBS call center just called....
She explained the whole sh*tfest that happened.... apparently,
when I first requested a second chequebook, the girl who attended
to me did not document the order....
So when I told them to cancel the second chequebook that went
missing, the operator did not see it on her system.... she ended up
cancelling the first chequebook that I have
instead.....
The manager offered to waive charges on future chequebooks.... I
told her bluntly that there would be no future chequebooks, because
I'm cancelling my account once my suppliers have cleared the
cheques I just issued them yesterday......
Oh, and I told her that I would file a full report to their head
office, and that that girl should start looking through the
Classifieds for a new job.....
SERIOUSLY WHAT THE FARK, DBS?!?!?!
YOU DON'T KNOW HOW TO DOCUMENT CUSTOMER ACCOUNTS PROPERLY?!?!?!
